At PitBull City, our products are made to be used—not just to look good. With the right care, they’ll hold up to daily wear, movement, and everything that comes with having an active pet.
Built for Real Use
Our collars, beds, and pet accessories are selected for durability, but like anything used daily, they perform best when maintained properly. Regular care not only keeps them clean but also extends their lifespan.
Cleaning Guidelines
For most fabric-based products such as pet beds and tents, we recommend spot cleaning with mild soap and cold water. For deeper cleaning, use a gentle wash cycle and allow the item to air dry. Avoid high heat, as it can damage materials and affect shape or structure.
Collars and smaller accessories can be wiped down regularly to remove dirt, oils, and buildup from daily use. For heavier cleaning, hand washing is preferred to preserve stitching and hardware.
Drying & Storage
Air drying is always the safest option. Machine drying or excessive heat may weaken fabric, fade color, or reduce durability over time.
When not in use, store products in a clean, dry place. Avoid prolonged exposure to moisture or direct sunlight, as this can lead to wear or discoloration.
Regular Inspection
Pets are active, and wear is normal. We recommend checking collars, straps, and seams regularly to ensure everything remains secure and intact. If any product shows signs of significant wear or damage, it should be replaced to maintain your pet’s safety.
Usage Responsibility
Our products are designed for comfort and everyday use, but they are not indestructible. Chewing, excessive pulling, or rough use may shorten product lifespan. Always supervise your pet when introducing a new product.
Final Note
PitBull City products are built with intention—strong, functional, and designed to fit into real life. A little care goes a long way in keeping them performing the way they should.
Phone number: +1 2012336197
Email: support@pitbull-city.com
Address: PitBull City, 234 Old Bergen Rd, Jersey City NJ 07305, United States
Customer Service: 10 AM to 5 PM (Monday to Saturday)
